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Technical Help – Frequently Asked Questions – Frequently Asked Questions

Q.
Where can I get help for online payments for my vacation package?
A.
If you are experiencing technical difficulties with making payments online, please check to be sure that you have the latest version of your web browser: Download Internet ExplorerDownload Mozilla FirefoxDownload Safari If you are using the latest version of your browser and you are still unable to make an online payment, please call (407) 939-4357 and we will help you make your payment. Guests under 18 years of age must have parent or guardian permission to call.

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