Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Technical Help – Frequently Asked Questions – Frequently Asked Questions

Q.
How do I best view pictures and video on disneyworld.com?
A.
You may need to upgrade your web browser to a more modern browser that fully supports JavaScript and HTML5 to view some pictures and video on disneyworld.com. Some content also requires that your browser have Adobe Flash installed. If you do not have the latest browser or version of Adobe Flash, you can download them here: Download Internet ExplorerDownload Mozilla FirefoxDownload SafariDownload Adobe Flash Please be aware that Apple iOS does not support Adobe Flash and Google Android has discontinued support for Adobe Flash on mobile devices. If you are using a mobile phone or tablet computer, you may not be able to access some content on disneyworld.com.
View all Technical Help – Frequently Asked Questions questions.

More Help

More Help

Use CoBrowse to Share Your Screen?

Even as the Disney Cast Member guides you around our site, they will be unable to access or view any files or information on your device or anything you type.

To stop the session, click the X in the screen-sharing window at any time. You can remain on the phone with the Cast Member.

Enter the code provided by the Cast Member and Accept to get started.

Invalid code. Please reenter

Decline Accept

Not on the Phone with a Cast Member?

If you're not currently speaking with a Cast Member and need assistance, visit the Contact Us page to learn how to reach us by phone or chat.