Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Smoke-Free Policy – Frequently Asked Questions – Frequently Asked Questions

Q.
What areas of Walt Disney World Resort permit smoking?
A.
Walt Disney World theme parks, water parks, ESPN Wide World of Sports Complex and Disney resort hotels are smoke-free environments except for designated smoking areas. At Disney Resort hotels, smoking is permitted in designated outdoor smoking areas. Smoking is not permitted in guest rooms or on balconies. Guests can request location information at the hotel Front Desk. If you have questions about our smoking policy or wish to locate the nearest designated smoking area, please visit our Designated Smoking Areas page or ask a Disney Cast Member. Marijuana Smoking marijuana is not permitted at any time in Disney Resort hotels, even in designated smoking areas. Please Check Our Walt Disney World Resort Rules We regularly update our Walt Disney World Resort Rules to ensure you have a safe and enjoyable experience. We ask that you review our Walt Disney World Resort Rules before your visit to avoid any delays or disruptions.

Use CoBrowse to Share Your Screen?

Even as the Disney Cast Member guides you around our site, they will be unable to access or view any files or information on your device or anything you type.

To stop the session, click the X in the screen-sharing window at any time. You can remain on the phone with the Cast Member.

Enter the code provided by the Cast Member and Accept to get started.

Invalid code. Please reenter

Decline Accept

Not on the Phone with a Cast Member?

If you're not currently speaking with a Cast Member and need assistance, visit the Contact Us page to learn how to reach us by phone or chat.