Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Smoke-Free Policy – Frequently Asked Questions – Frequently Asked Questions

Q.
Where can I smoke at Disney Resort hotels?
A.
All Disney Resort hotels at Walt Disney World Resort are smoke-free environments. Smoking is not permitted in hotel rooms, on patios or on balconies. The smoking of tobacco, e-cigarettes or other products that produce a vapor or smoke is allowed only in designated areas. Smoking is allowed in the designated outdoor smoking locations of each Disney Resort hotel. Guests can request location information upon check-in. If you have questions about our smoking policy or wish to locate the nearest designated smoking area, please visit our Designated Smoking Areas page or ask a Disney Cast Member. Marijuana Smoking marijuana is not permitted at any time in Disney Resort hotels, even in designated smoking areas.

Use CoBrowse to Share Your Screen?

Even as the Disney Cast Member guides you around our site, they will be unable to access or view any files or information on your device or anything you type.

To stop the session, click the X in the screen-sharing window at any time. You can remain on the phone with the Cast Member.

Enter the code provided by the Cast Member and Accept to get started.

Invalid code. Please reenter

Decline Accept

Not on the Phone with a Cast Member?

If you're not currently speaking with a Cast Member and need assistance, visit the Contact Us page to learn how to reach us by phone or chat.