Annual Passes – Frequently Asked Questions
Q.
I linked an Annual Pass to the wrong person in My Disney Experience. How can I assign the Annual Pass to the correct person?
A.
If the Annual Pass has not yet been used to enter a park, you may follow these steps to match it to the correct person: Go to the My Reservations section in your My Disney Experience app.Locate the pass you wish to reassign in the “Paperless Tickets” section.Select the “Resassign Ticket” link associated with the Annual Pass.Assign the Annual Pass to the correct person on your Family & Friends list. Can’t find the Annual Pass that you wish to reassign? Access the drop-down menu in the top-left corner and make sure that “Show All” is selected.Access the drop-down menu in the top-right corner and make sure that “My Family” is selected.If you still do not see the Annual Pass, double-check that the person you wish to reassign the pass to is still connected to your Family & Friends list and that you are sharing information with that person. What if the Annual Pass has been used to enter a park? You will not be able to reassign the Annual Pass online or through the app. Please visit the Guest Relations location at the Main Entrance of any Walt Disney World theme park for assistance. Learn more about Annual Passes for Walt Disney World Resort.