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Genie – Frequently Asked Questions – Frequently Asked Questions

Q.
I already have a ticket or vacation package. How do I add Disney Genie+ service?
A.
Guests may be able to purchase Disney Genie+ service on the day of their park visit without modifying a ticket or package, using the My Disney Experience mobile app. Here’s how to purchase Disney Genie+ service: Be sure to have your valid Disney theme park ticket and your Disney Park Pass reservation.From the main menu in the My Disney Experience mobile app, select “My Disney Genie Day”.Select the “My Day” tab, then tap “Get Disney Genie+ for Today”. After their purchase, Guests can make their first Disney Genie+ selection for Lightning Lane entry (subject to availability) starting at 7:00 AM. Disney Genie+ service, attractions and experiences may vary by date, are subject to change or closure, are limited in availability and are not guaranteed and may not be available at all on the date of visit or at the time you make a selection. Price, terms and entitlements are subject to restrictions, and change or cancellation without notice. Learn more about Lightning Lane entry through Disney Genie+ service.

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