Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Technical Help – Frequently Asked Questions – Frequently Asked Questions

Q.
What web browser do you recommend for disneyworld.com?
A.
Disneyworld.com is designed for optimal viewing with Google Chrome, Mozilla Firefox, Microsoft Edge and Safari. In addition, disneyworld.com supports all modern mobile web browsers, including Safari on Apple iOS and Chrome for Mobile on Google Android. We recommend that you update your web browser to the most recent version available. If you are currently using Internet Explorer, we recommend that you use another web browser. Some pages may not function properly on Internet Explorer. Please use these links to upgrade your web browser or download a new web browser: Microsoft EdgeSafariGoogle ChromeMozilla Firefox

Use CoBrowse to Share Your Screen?

Even as the Disney Cast Member guides you around our site, they will be unable to access or view any files or information on your device or anything you type.

To stop the session, click the X in the screen-sharing window at any time. You can remain on the phone with the Cast Member.

Enter the code provided by the Cast Member and Accept to get started.

Invalid code. Please reenter

Decline Accept

Not on the Phone with a Cast Member?

If you're not currently speaking with a Cast Member and need assistance, visit the Contact Us page to learn how to reach us by phone or chat.